Contact Sync support
Need help with Contact Sync, found a problem, or have a question about your data?
Email support@marcon.digital.
When you write
- Your iPhone model and iOS version, and the app version.
- Which Deal Desk account you are connected to.
- What you expected and what happened. The app's sync log helps, and it holds no contact details.
Common questions
Calls are not labelled. Open iOS Settings, Phone, Call Blocking & Identification, and make sure Contact Sync is turned on. Then open the app once so it refreshes the list.
A change in Deal Desk has not reached my phone. iOS decides when background syncs run, so it can take a few minutes. Opening the app syncs straight away.
How do I undo a pull or a push? Each batch is listed in the app's history with an Undo action.